GlassesUSA Reviews
4.4
/5.0
45 customer reviews
5
30
4
8
3
4
2
0
1
3
84 %
reviewers recommend
GlassesUSA
GlassesUSA, known for its eyeglasses, sunglasses, and contacts, is rated 4.4 out of 5. The rating reflects how fashion-conscious and budget-savvy consumers view their experience with GlassesUSA. Reviews of GlassesUSA are verified before publication.
How would you rate GlassesUSA?
45 Reviews on GlassesUSA
by Jones
This was easy
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by Bernice W.
You make ordering glasses easy.
The site is very intuitive to navigate, and
gives me lots of choices.
Thanks for making it a good experience.
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by Daisy506
no comment did not have a chance to use…
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by Fisher
Fast and easy
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by Leta299
Easy to use easy to follow
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by Baker694
nice
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by Ricky546
I will write once I receive the glasses
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by Katherine D.
IT was easy enough to order
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by Rafael
The process was quick and efficient
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by Fletcher86
It was hard to navigate the website
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GlassesUSA Q&A
Q:
Hello, I ordered glasses earlier this month and I haven't even got an update past when they started production? Order number is 1000611203
I had to call them several times after ordering to keep the production process going. Each time I called they said they'd send an email to the correct department with my concerns. I/you shouldn't have to waste our time following up. I'm having problems with getting a refund now after receiving my order.
by Kyle Cunningham - September 19, 2021
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Juliet, See you do have a name and not "Dear Valued Customer". These guys suck. Go somewhere else.
by Dustin C. - August 27, 2021
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I got the same B. S. handed to me. After more than double the stated time and lack of response, I cancelled my order and notified my credit card company.
by Julian Pierce - June 17, 2020
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Answer This Question
Q:
How long does it take for glasses to deliver from glassesUSA?
THEY WILL GIVE YOU EVERY EXCUSE THEY CAN COME UP WITH. ACCORDING TO ALL THE REVIEWS I AM READING, THEY MUST BE GETTING FRAMES FROM CHINA. THEY NEED TO BE REPORTED. ALSO CONTACT YOUR BANK AND EXPLAIN THAT THE MERCHANT HAS NOT PROCESSED YOUR ORDER AS PROMISSED AND REFUSED A REFUND. YOUR CREDIT CARD COMPANY WILL REVERSE THE CHARGES AND ISSUE YOU A REFUND IF THEY WON'T GLASSESUSA IS A SCAM
by Ken306 - July 17, 2021
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Still have not received mine, paid for express but they shipped snail mail
by Avery Reid - June 29, 2020
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Four weeks and still in quality testing which they estimate to take 3-5 business days.
by Cherly Garcia - June 22, 2020
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Answer This Question
View All Answers
Q:
Hello are your glasses fake designer brand?
The Muse frames I bought from GlassesUSA were definitely NOT fake or generic. https://www.museeyewear.com/
by Yolanda716 - February 27, 2022
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Q:
i am having trouble picking between several frames. Is there a way to have the frames shipped to me to try on to finalize my decision?
You can order two and try them at home for free for 14 days. Or, you can order and pay for as many as you want and return for a refund.
by Cindy H. - June 02, 2020
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Even shipping a pair of glasses that you pay for takes over a month and lots of customer service hassles. Find a different company.
by Greg Beck - July 20, 2019
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Q:
Why does GlassesUSA take down any negative reviews from GlassesUSA website and then cancel the account that wrote them? Are you ashamed??
If something is Not being done right in terms of service and/or quality of product then the company should fix the way it does things. NOT censor its consumers and customers.
by Joshua - February 27, 2022
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Because they're dishonest. They stole $193 from me in store credit
by Arnold Reed - February 18, 2019
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Take them down from what site Harold? There are plenty of bad reviews here plus check out BBB complaints https://www.bbb.org/new-york-city/business-reviews/retail-optical-goods/glasses-usa-in-new-york-ny-107236/reviews-and-complaints. Join the club of all of us jilted customers. They should be shut down!
by Elsie684 - July 11, 2018
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